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Known Issues with SalonTrac Products

We are sorry for any inconvenience that these issues may cause.  We are continuously working to eliminate all problems that users find with SalonTrac products.

Salon & Spa  [v8.1, v 8.2 and v8.3]

Error in current reports>Staff tip report

Solution: Complete update to version 8.3.28

Salon & Spa  [v8.0]

None at this time.

SalonTrac 7

None at this time.

SalonTrac 6

None at this time.

SalonTrac 5

All early versions of SalonTrac 5 contain an problem when starting a new inventory.  Selecting a new retail product will cause a run time error and a system shutdown.  If you enter and save one new service inventory item prior to entering a retail product this error will not occur.  All users of version 5 who have encountered this problem should download and install the latest version of SalonTrac 5 to remove the problem.

SalonTrac 4.5

All versions of SalonTrac 4.5 contain an problem in the current year Supplier Activity report which causes a run time error and a system shutdown.  All users of version 4.5 who encounter the problem should upgrade their system to SalonTrac 5.

 

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