iTracRetail 8

User Guide  

 Introduction
 Installing iTracRetail
 Getting Started
 Daily Operation
 Managing Inventory
 Monitoring Inventory
 Managing customers
 Managing Staff
 Managing Accounts
 Loyalty Programs
 Monitoring Sales
 Year End Procedures
 Appointments
 Reports
 

    System Reports

 

iTracRetail provides reports that will provide the information that you need to know about your business.  There are 107 pre-defined reports available within the system that can be viewed or printed at any time.  If you have a new report that you would be interested in, please contact us.

Current year reports can be accessed from the sales reports menu, the inventory manager reports menu as well as the customer manager reports menu.  There are other specialized reports available from other locations within the program.


Current Year Reports Screen

Sales Specific Reporting


Reports Sales View Menu

  • Sales receipt for current sale (print receipt button)
  • Duplicate receipts for any past sale (sales tools menu)
  • Sales summary by staff member - today's sales
  • Sales summary by all staff members/period (date range selected)
  • Sales summary by single staff member/period (date range selected)
  • Sales summary by months (month range selected)
  • Sales summary by period (date range selected)
  • Sales detail for services by staff member by date range
  • Sales detail for retail products by staff member by date range
  • Sales detail for all sales by staff member by date range
  • Sales detail for gift certificate sales  by staff member by date range
  • Expense history detail by date range
  • customer Sales history detail by date range
  • Staff purchases by date range range
  • Consumed inventory report by date range
  • Donation reports by date range
  • Product sales history by staff member and date range
  • Product sales history by supplier/vendor  vendor and date range
  • Product sales history, consigned inventory by date range
  • Product sales history all inventory by date range
  • Sales performance history by date range
  • Tax history by date range selected
  • Gift certificate summary reports
  • Customer gift certificate history reports
  • Daily register close, standard report
  • Daily register close, staff tip detail report
  • Daily register close, staff cash and other tender detail
  • Daily register close, staff sales detail
  • Year end statistical summary

Appointment Specific Reporting

Appointment reports are accessed from the appointment toolbar or tools menu.


Appointment Tool Bar

  • Daybook for the current or any future day,
  • Staff individual schedules for any day or longer time period desired,
  • customer individual schedules for any day or longer time period desired,
  • Access to customer profiles, service histories and notes.

customer Specific Reporting


Report Customer View Menu

  • customer list alphabetical
  • customer list numerical
  • customer list by stylist
  • Telephone list
  • customer notes
  • customer service history
  • customer summary report
  • Birthday list by date range selected
  • Lost customer list
  • customer record statistics summary
  • customer referral reports
  • New customer lists
  • customer mailing labels
  • customer account statements
  • Charge account summaries
  • customer loyalty points summaries
  • Loyalty points program summaries
  • Customer Statement

Inventory Specific Reporting


Reports Inventory view Menu

  • Inventory check sheet
  • Vendor/supplier lists
  • Vendor/supplier activity
  • Cost of Inventory Detail by all suppliers
  • Cost of Inventory Summary by all suppliers
  • Cost of Inventory Detail by supplier
  • Current price list
  • Price list by category/group
  • Inventory summary by vendor
  • Inventory summary (all inventory)
  • Inventory summary (category/group inventory)
  • Inventory summary (retail)
  • Inventory summary (shop)
  • Inventory summary (consigned)
  • Inventory turnover summary
  • Inventory order requirement report (below minimums)
  • Detailed product report
  • Purchase order
  • Outstanding purchase orders
  • Product sales margin analysis
  • Inventory value summary
  • Products consumed history by date range selected
  • Year to date inventory loss
  • Year to date consumed inventory
  • List Product Sales (all, date range)
  • List Product Sales (single, date range)

Staff Specific Reporting

  • Commission report by date range selected, all staff or active staff
  • Staff purchases by date range selected
  • Staff list
  • Staff log in/log out/hours report

SpotCheck Performance Reports


Reports SpotCheck Menu

  • Service performance
  • Receipt Detail
  • Staff Performance
  • customer Retention
  • Advertising Performance
  • Loyalty Points Usage
  • Coupon Use Reports
  • Staff Tip Report
  • Staff Daily Activity

Printing Tools

  • customer mailing labels

  • Product labels

  • Product UPC barcodes

  • customer barcodes

Past Year Reporting

Many of the reports noted above for the current fiscal year are available for past years.  During the year end procedure the system will archive all of your files for the recently completed year.  These files are available for reporting at any time in the future.  To access past year reports select the past year reports from the sales reports menu.

Select a year then select your reports from the customer, Inventory and Sales report menus.  Note that as with the current year reports you can keep selecting and running individual reports without closing the report window.

 

 

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