Salon & Spa 8

User Guide  

 Introduction
 Installing Salon & Spa
 Getting Started
 Daily Operation
 Managing Inventory
 Monitoring Inventory
 Managing Clients
 Managing Staff
 Managing Client Accounts
 Loyalty Programs
 Monitoring Sales
 Year End Procedures
 Appointments
 Tanning Program
 Reports

    Appointment Management

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New Appointments

There are a number of ways to enter a new schedule item:

  • Double click on an empty cell to add a new schedule entry.
  • Double click on an existing schedule entry to edit the entry.
  • Left click to highlight a cell then right click to open the staff break tool.
  • Click on the new schedule entry icon on the tool bar to add a new schedule entry
  • Click on the Multiple schedule entry item to add new recurring entries
  • Click on the staff block out icon to enter staff normal time off.
  • Select a client from the Client Center and click on the Set appointment button

When you use the mouse to highlight a cell for schedule entries the entry tools will open partially filled in with the date, time and staff member and the duration set to the standard salon appointment length as set up in Preferences.

Normal schedule entries are two lines high and show the client name and service requested.  if you wish to show more of the schedule screen you can select to use half height cells in the tools menu to close the service information portion of the box. The menu item will be checked.  To return to normal uncheck the menu item.

You may list your staff in the order in which they appear in your staff manager tables or in reverse order.  Some wish to have their junior staff listed first in the schedule. Check the item in the tools menu for this option. Note you will need to close and re-open the schedule for this change to take effect.

To facilitate salons with short appointment durations settings and large staff complements a schedule overview screen is provided for a large overview of the day.  You may enter new entries by double clicking a cell on the overview screen as well.


Schedule Overview Screen (Quick View)

Version 8.5 of Salon & Spa also has a 30 day staff look ahead screen.  Select the staff name and click on the go button.  You will see the next 30 days for that staff member.  You can double click on a cell to move the main book to that day for entry of the appointment.

Note that you may enter appointments as far into the future as you wish.  You may not set up two appointments for the exact same time and staff member but the system will allow overlapping appointments where there is a long duration or length.  You will be advised of the potential conflict and asked to override the conflict.  You may enter up to three services with the same or different stylists.

If service, tan or spa services will take longer than one schedule duration (default schedule duration is set in preferences and may be 15 min, 30 min, 60 min, etc) you would set the duration in the inventory manager to double or triple the time setting for the service.  When selected as shown below the duration for that service will show in the box to the right of the service selection.  When accepting the schedule it will be automatically set the sum of the durations for the selected services.  You may over ride the automatic settings by selection a duration manually using the duration pull down list. See more on setting duration time in inventory.


Single Schedule Entry Screen


New Schedule Icon

You may also click on the single schedule icon on the tool bar and set your date, time and staff member yourself.  Note that you may either enter a client name or select the client from your client list.  If you select from the list the telephone number will be filled in for you.  Select the service from the list of services.  To select from the lists you may use the mouse or the up and down arrow keys.  You may change the date in the date box by typing it in or clicking on the day in the calendar.

Note to move from field to field use the tab key or the mouse.

Once you have entered all the fields click on the Accept button.  Before the schedule is entered into the book the system will check for conflicts.  You will be advised if you have selected a time already used, overlapping durations, within the time the salon is open and days that the salon is open.

Schedules save automatically when accepted.  The schedule screen will show the schedule number, client name and alert status on the first line.  On the second line the book shows the service codes for the schedule entry.  If you select single line appointments from the tools menu  they only show the client name.  Note also that single line appointments while showing a larger book have a tendency to slow the system down.

Remember that it is important to back up your system daily.

To set up a number of schedule entries at once or to set up recurring entries use the Recurring schedule icon on the tool bar.


Recurring Schedule icon


Recurring Schedule Screen

Select the items for the entry the same as for a single entry then click on the "Add to List button, continue to add entries until you have entered them all.  Click on Accept All.  Each of the entries will be checked for conflicts before they are entered into the list.  Note that you may schedule entries as far into the future as you wish.  The calendar, today button and the week jump pull down allow for quickly setting the same entry to occur over and over again in the future.

Note that the automatic duration setting tools are used here as well as with the single entry tool. Again you may override the automatic duration settings using the duration pull down tool.

Note that new appointments can also be selected from the Client Center by selecting the client then click on the new appointment button.  fill in the remainder of the information and save.

 

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