Salon & Spa 8

User Guide  

 Introduction
 Installing Salon & Spa
 Getting Started
 Daily Operation
 Managing Inventory
 Monitoring Inventory
 Managing Clients
 Managing Staff
 Managing Client Accounts
 Loyalty Programs
 Monitoring Sales
 Year End Procedures
 Appointments
 Tanning Program
 Reports

    Schedule Management

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Getting Started with the Schedule.

Before using the schedule manager set up the business days open, the normal opening and closing times and the normal length (duration) of an appointment. Open Preferences and select the Schedule tab.


Schedule Preferences
 

If your business has different opening and closing times on different days of the week click on the variable day schedule button to set the different opening and closing times.  The tool will open defaulting to the standard opening and closing set on the main preferences screen.



Variable Day Settings

Check the days of the week that the business is open and the first and last schedule times as shown above.  Now open the schedule manager.  Note that the schedule manager should be left open during the day.  You may switch back and forth between sales and schedule screens using the windows taskbar or the screen icons.  The schedule screen consists of a book set to the current or any future day, the tool bar and the navigation icons.  You may move the book ahead and back by single days or months or select from a calendar using the navigator.


Appointment Toolbars


Appointment Calendar

Toggle settings in the Scheduler preferences menu.  A number of settings such as bold print, staff directions and line height can be toggled on and off. of note is the setting for overlapping appointments.  If disabled you cannot enter another appointment into a long existing one which precludes working on 2 clients at once.

Staff Display Direction

You may now reverse the order in which your staff are listed on the schedule screen. Check the menu item in the Scheduler preferences to have the display reversed.

Inventory settings for service durations

If service, tan or spa services will take longer than one schedule duration (default schedule duration is set in preferences and may be 15 min, 30 min, 60 min, etc) you would set the duration in the inventory manager to double or triple the time setting for the service.  When selected as shown below the duration for that service will show in the box to the right of the service selection.  When accepting the schedule it will be automatically set the sum of the durations for the selected services.  You may over ride the automatic settings by selection a duration manually using the duration pull down list. See more on setting duration time in inventory.

Staff settings for service durations

If some of your staff are new and take longer than the average to perform a service you can have their durations for services extended automatically.  Open the staff manager double click on the staff name and set the extended duration time.

Inventory settings for client - staff preference memory.

When setting up service inventory set  Your service groups to 2 character group codes.  This enables 2 features, special reporting on inventory service groups and the ability of the scheduler to learn your client's staff preference for the various services that they purchase.  When setting up an appointment the system will advise of the usual staff member that the client sees for the service groups.  You will be able to override this time, reset the memory or go back to select another staff member. 

 

The scheduler will also advise if you have booked an appointment for a client with a different staff member than their usual one and give you options to change, override one time or go back to correct the selection. you may set up three different service groups for this feature.  Open the Inventory Manager tools menu and select Define service inventory groups

Enter the group codes and a name of your choice for the group of services.

To set up this feature you need to define your service inventory into categories or groups. Identify each group with a two character code, for instance Hair services might be HS, etc.

Having established the groups and each service having the appropriate code set in the file open the Inventory Manager, Tools Menu and click on Define service inventory groups.  Choose your three most important service groups and identify them in the boxes, click on Save.

 More on setting group codes in service inventory.

 

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